Every item we offer reflects our commitment to give you the best quality, service and value. If you're not satisfied with your purchases for any reason, simply return any UNOPENED product (seal must not be broken and product must be in re-saleable condition) with a copy of the invoice within 30 days from the date of purchase for a prompt refund or credit, less original shipping charges. Product must be returned to this address only:

Caramal Holistic Health Shoppe
#202, 1124 Fir Avenue
Blaine, WA
98230
USA

Important: We do not offer any refunds on items that were sent to you on ice (refrigerated shipping), like Natren probiotics, liquid fish oils, etc., due to the cold-storage requirements of the products. Please ensure you protect and pack the products correctly for the return shipment - if the products arrive here damaged, we will not be able to give you a refund.